Details of SMS Banking Services:

A) Pull Services:
Account Balance Inquiry (ACCBAL):
Message format is ACCBAL#PIN#Account No./Seq e.g. ACCBAL#1234#12100054321

Last 3 Transactions (3TRANS):
Message format is 3TRANS#PIN#Account Number/Sequence e.g.  3TRANS#1234#12100054321

Cheque Leaf Status (CHQSTA):
Message format is CHQSTA#PIN#ChequeNo#Account No/Seq. e.g.  CHQSTA#1234#9510201#12100054321

Interest Rate for different kind of products (RATE):
Applicable for Savings, STD and FDR for 1 Month, 2 Months, 3 Months, 6 Months and 1 Year deposit only.
Message format is  RATE#PIN#Product Name
e.g. 
(i) RATE#1234#SAVINGS            (ii) RATE#1234#STD
(iii) RATE#1234#FDR3M               (iv) RATE#1234# FDR1Y            

Example Rates for Mudaraba Islamic deposit products-                             
(i) RATE#1234#MSAVINGS         (ii) RATE#1234#MSTD  
(iii) RATE#1234#MTDR3M           (iv) RATE#1234# MTDR1Y

Foreign Currency Exchange Rate (FXRATE): Applicable for USD Travelers Cheque (TC) and cash currency exchange rate of USD, GBP and EURO only.

Message format is FXRATE#PIN#Currency
e.g. 
(i)  FXRATE#1234#TC                   (ii)   FXRATE#1234#USD 
(iii)  FXRATE#1234#GBP                (iv)  FXRATE#1234#EURO

Branch Address and Phone No.: Message format is: BL#PIN#Branch Name Code  e.g. BL#1234#DHAPRI
(Branch Name Code will be the combination of first 3 letters of Division name and first 3 letters of Branch name. e.g. DHAPRI represents the Branch Name Code of Principal Branch, Dhaka)

ATM Location: Applicable for Debit Card ATMs only. Message format is: ATM#PIN#Location Code e.g. ATM#1234#DHARAM,  ATM#1234#RAJ (ATM Location Code within Dhaka district will be the combination of DHA and first 3 letters of corresponding Police Station name. e.g. DHARAM represents Location Code for ATMs within Ramna Police Station region. Other than Dhaka districts, Location Code will be the first 3 letters of District name only e.g. RAJ represents Location Code for ATMs within Rajshahi district)

SMS Registration information (REGINF):
Message format is REGINF#PIN    e.g. REGINF#1234

Help for Keywords to send SMS (HELP):
Message format is HELP#PIN       e.g. HELP#1234

Help for message format to send SMS (HLPKEY): Message format is HLPKEY#PIN#KEYWORD e.g.             HLPKEY#1234#ACCBAL

B) Request Services:
Fund Transfer (FUNDTR): Fund transfer will be applicable from current/savings/STD account to Scheme/Loan account only. You have to mention destination account number(s) during registration. Fund transfer ceiling per month will be Tk. 5,00,000/- per registration and maximum amount per instruction will be Tk. 1,00,000/-.  Message format is FUNDTR#PIN#Source A/C No.#Amount#Destination A/C No. e.g. FUNDTR#1234#12100054321#1000# 36400000929

Mobile Bill Payment (MBILL): Only current/savings/STD account holders will be able to pay GrameenPhone or Banglalink mobile phone Bill by SMS. You have to mention credited mobile number(s) during registration. Message format is MBILL#PIN# Amount#Mobile No. to pay  e.g. MBILL#1234#1000# 01711041244

Cheque Book Request (CHQREQ): You have to fill up and submit the cheque request leaf from your existing cheque book before collecting the new cheque book. If you do not collect the new cheque book within a month, the charges for cheque book will be deducted from your account and leafs of the cheque book will be cancelled. Message format is CHQREQ#PIN#Account No.  e.g. CHQREQ#1234# 12100054321

Account Statement Print Request (STATE): Applicable for previous 6 (six) months account statement. If you do not collect the printed account statement within 15 days, accrued charges will be debited from your account. Message format is STATE # PIN# Start Date # Account No./Sequence e.g.  STATE#1234# 01/06/2007#12100054321

Account Statement Request by Courier (STCOUR): Applicable for previous 6 (six) months account statement. Message format is - STCOUR#PIN# Start Date# Account No. /Sequence e.g.  STCOUR#1234# 01/06/2007#12100054321

Account Statement Request by E-mail (STEMAL): Applicable for previous 6 (six) months account statement. Account Statement file will be File_Name.pdf format. Message format is - STEMAL#PIN#StartDate #Account No./Seq.  e.g. STEMAL#1234#01/06/2007# 12100054321

C) Execution Services:
Stop Payment (CHQSTP): During office hour, you can stop payment against a cheque by sending the SMS. Message format is
CHQSTP#PIN#ChequeLeafNo. e.g          CHQSTP#1234#09234871

Stopped Cheque Leaf Reactivation (CHQACT): During office hour, by sending SMS you can reactivate the cheque leaf that was stopped previously.  
Message format is   
CHQACT#PIN# Cheque No.    e.g.           CHQACT#1234#09234871

PIN change (PIN): Message format is PIN#Old PIN#New PIN  
e.g.   PIN#1234#5678

D) Alert Services:
Account Debit Alert: You have to mention an amount during filling up the SMS banking service registration form so that system can send you an alert message automatically during debit transaction exceeding the declared amount.

Clearing Cheque Return Alert: In case of dishonor of any clearing cheque, a message will be sent to your mobile automatically.
 
Time/Scheme/Loan Maturity Alert: Before maturity of a Time/Scheme deposit account or before expiry of a Loan account, a message will be sent to your mobile.